Returns & Exchanges

At SOLE SERIOUSS, we want you to be completely satisfied with your premium fashion and footwear purchases. If you are not entirely happy with your order, we offer a hassle-free return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original, unworn condition with all tags and authenticating seals attached inside the original shipping box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team verifies the condition of your return, your refund or exchange will be processed within 5-7 business days to your original payment method.